Important Information

Terms and Conditions

Please click the links below to view the terms and conditions of your Multi-currency Cash Passport Prepaid Mastercard card.

Mastercard Multi-currency Cash Passport Prepaid Card Terms and Conditions

Mastercard Multi-currency Cash Passport Prepaid Card How-to Guide


Website Terms of Use

This website ("Website") is operated by Mastercard Prepaid Management Services Limited , on behalf of itself and its related companies (collectively, " Mastercard Prepaid Management Services Limited ", "we", "us" or "our").

Access to the website is provided only in accordance with the following terms and conditions ("Website Terms and Conditions").

By using the Website, you agree to comply with them.

If you do not agree to the Terms and Conditions of the Website, please refrain from using the Website.



The Copyrights in the works contained in the website, including but not limited to all software, design, text, sound, recordings and images, are owned, or licensed, unless expressly stated otherwise by us.

You can access the website for your personal use of the resources offered.

You may not copy, transmit, display, perform, distribute, license, modify, store or use the website or any of its components.

However, you can print copies and download extracts from any page on the website for your personal reference.

You must not modify the digital or paper copies of any Web site content that you have printed or downloaded in any way and you must not use any of the images, sound recordings, animations or video sequences independent of the accompanying text.

At no time is the use of any content on the website for commercial purposes permitted without our prior consent.

If you print, copy or download any part of the Website in violation of these Website Terms and Conditions, your right to use the Website will cease immediately and you must, at our request, return or destroy all copies you have made of the Website .

Linking to this Website (either to the home page or to any other including frames) is permitted only with our prior written consent.



"Mastercard" and "Cash Passport" are registered trademarks of Mastercard Prepaid Management Services Limited , an indirect wholly owned subsidiary of Mastercard International Incorporated.

Other specific trademarks, words or symbols used to identify the origin of goods and services are trademarks of their respective owners.



The information, materials and services contained in the Website are subject to periodic changes without prior notice.

Not all products and services are available or accessible in all geographic locations at all times.

Your eligibility for certain products and services is subject to our final determination and acceptance.

We may suspend or make changes to the information, products, or services described on this Website at any time.

Any dated information is published as of its date only, and we do not assume any obligation or responsibility to update or modify any type of information.

In addition, when offering information, products or services through the Website, we do not request any person to use such information, products or services in jurisdictions where the provision of such information, products or services is prohibited by law.


Links to third party websites

Links to third party websites are provided solely as suggestions for information on topics or services that may be useful to users of the Website, and we have no control over the content of those websites.

Links to other websites do not imply any responsibility for the opinions, ideas, products, information or services offered on said websites, or any endorsement regarding the content of said websites.

These links are provided to you for convenience only.

You are responsible for complying with the terms of use of those websites.

We make no representations or warranties, express or implied, regarding the content of third-party websites.


Privacy & Security

Please see our Privacy Notice that explains how we collect, use and safeguard the personal information of users of this Website.

Separate privacy policies may apply to our products and services.

Details of these are set out in the relevant terms and conditions for the relevant product.


Liability Exclusion

All content and services available on or through this Website are provided "as is" and we make no representations or warranties in relation to the Website or its content.

We do not give any particular guarantee as to the accuracy, suitability, reliability, integrity, performance, capacity, absence of viruses or currency of the contents or services contained in this Website.

On the other hand, but without limiting the exclusion, the information services on the Website are intended for the use of vacation or business travelers, and should not be used for speculation or investment.

Additionally, we cannot assure you that you will receive the services for which you sign up.

Except in connection with any agreement between you and us in relation to the services or products offered through the Website (which will be governed by the terms of such services or goods), we will not be liable for any damages (including without limitation loss of earnings or loss of use) resulting (i) from your use or from the delay or impossibility of using the Website, its content or any link to another website, or of any other type arising from the Website, (ii ) if we are unable to perform any of our obligations to you due to technical systems failure, or for any other reason beyond our reasonable control, including, but not limited to, war, terrorism, government intervention, natural disasters, and labor disputes , or (iii) of any damage to your computer equipment,as a result of the use of the Website, arising from the contract, tort (including negligence) or in any way except in the case of our fraudulent representation or death or personal injury caused by our negligence.

If any provision of these Terms and Conditions, including any disclaimers and limitations of the Website, are found to be illegal or unenforceable, then those provisions will disappear and will not affect the validity and enforceability of the other terms.

This does not affect your legal rights.


Viruses, hacking and other crimes

You must not misuse the Website by deliberately introducing viruses, Trojans, worms, logic bombs or other material that is technologically malicious or harmful.

You must not attempt to gain unauthorized access to the Website, to the server on which the Website is stored, or to any server, computer or database connected to the Website.

You must not attack the Website through a denial of service attack or a distributed denial of service attack.

By breaching this provision, you will be committing a criminal offense provided for in the Computer Abuse Law of 1990.

We will report any violations to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them.

In the event of a breach, your right to use the Website will cease immediately.

We will not be responsible for any loss or damage caused by a distributed denial of service attack, virus or other technologically harmful material that may infect your computer equipment, computer programs, data or other confidential material due to the use of the Website or the download any material published on this, or on any website linked to it.


Changes to the Terms and Conditions of the Website

We may, at any time, with immediate effect, change, suspend or withdraw the Website and these Website Terms and Conditions without prior notice and without liability to you.

If we review these Website Terms and Conditions, we will post the revised version on the Website.

You are expected to review our Website Terms and Conditions from time to time for any possible changes we make that are binding on you.

By using the Website after we have changed these Website Terms and Conditions, you are accepting the changes.



We may terminate your access to and use of any part of the Website at any time, without prior notice, if you breach any of the Website's Terms and Conditions or for any other reason.

We reserve the right to stop operating the Website at any time without prior notice.


Applicable legislation

User access to and use of this Website, and the terms of this disclaimer, are governed by the laws of England and Wales.

Any dispute that cannot be resolved between us will be resolved in the English courts.


Transfer of our rights

We may assign our rights and benefits under these Website Terms and Conditions at any time, which will not affect your legal rights.


Third party rights

Nothing in these Website Terms and Conditions will confer any right or benefit in favor of any third party or the right to enforce any term under the Contract (Third Party Rights Act of 1999).

These Website Terms and Conditions were last updated on February 17, 2014.